Shipping & Returns
How do I return an item?
If you are not completely satisfied with one of our products you may return it any time within 30 days of the date of Sale for a hassle-free refund of the amount paid for the product. Refunds do not include shipping costs. On exchange of defective products, REBEL OFF ROAD will pay for shipping on the outbound replacement product only. We only specify that the product not be damaged, missing components or manufacturer's documentation, and must be shipped in original packaging/box. Special order or non-stocking items are specifically exempted from this policy and will be assessed an appropriate re-stocking charge. Place your name and order number on the package for efficient identification. Please note that we do not pay the shipping charges involved in returning goods. Wheels are not returnable after tires have been mounted.
If you have any questions/concerns regarding the return/refund policy, please call our sales team at 866 900 8841 or send an e-mail to firstname.lastname@example.org.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free shipping applies to orders over $99. Parts normally must weight under 30 pounds to qualify. Some restrictions apply, call for complete details. Excludes Alaska and Hawaii.